Frequently Asked Questions (FAQ)
Frequently Asked Questions
Got questions? We've got answers! If you don't find what you're looking for, feel free to reach us at support@flauntglow.com.
📦 Orders & Shipping
How long does delivery take?
Orders are processed within 1–2 business days and delivered within 5–8 business days across India.
Is shipping free?
Yes! Shipping is free on all prepaid orders. A handling fee of ₹199 applies for Cash on Delivery (COD) orders.
Do you ship outside India?
Currently, we ship only within India. We hope to expand internationally soon!
How do I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS.
🔄 Exchanges & Returns
What is your return policy?
We do not offer returns. However, we do offer exchanges for products that arrive broken or defective.
How do I request an exchange?
Raise an exchange request within 2 days of delivery with photo/video proof of the defect. An unboxing video is mandatory for exchange claims. Contact us at support@flauntglow.com.
Can I exchange customised or personalised products?
No, customised or personalised products cannot be exchanged.
💳 Payments
What payment methods do you accept?
We accept UPI, Credit/Debit Cards, Net Banking, Wallets (via Razorpay), and Cash on Delivery (COD).
Is it safe to pay online on Flaunt Glow?
Absolutely! All payments are processed securely through Razorpay, a trusted Indian payment gateway.
💍 Products
What kind of jewellery do you sell?
We offer Rings, Earrings, Necklaces, Bracelets, Mangalasutras, Combo Sets, and more — for daily wear and special occasions.
Are the products nickel-free or hypoallergenic?
Please check individual product descriptions for material details. If you have specific concerns, contact us before purchasing.
How do I care for my jewellery?
Keep jewellery dry, store separately, avoid chemicals, and clean gently with a soft cloth. Read our full Jewellery Care Guide for more tips.
📞 Still Have Questions?
We're happy to help! Reach out to us at support@flauntglow.com and we'll get back to you as soon as possible.